Group Noc & Systems Senior Manager

Helios Towers PLC

Dubai, United Arab Emirates
On-site
Smart operating centre transformation
Governance frameworks
Incident management processes
Lead the transformation of a distributed, multi-market NOC environment into a digitally enabled Smart Operating Centre

Job Summary

  • Lead the transformation of a distributed, multi-market NOC environment into a digitally enabled Smart Operating Centre.
  • Integrate core operational systems and deliver measurable improvements in uptime, energy efficiency, and SLA compliance across nine markets.
  • Manage and influence cross-market stakeholders and third-party field service partners without direct line authority.

Matching Summary

Lead the transformation of a distributed, multi-market NOC environment into a digitally enabled Smart Operating Centre.

Skills & Requirements

Must-have

  • Smart Operating Centre transformation
  • governance frameworks
  • incident management processes
  • real-time telemetry utilization
  • stakeholder management

Nice-to-have

  • challenging underperformance
  • knowledge of French language

Key Requirements

  • 10+ years experience in infrastructure/mission-critical operations
  • Multi-country/multi-site operational leadership
  • Experience integrating operational platforms
  • Experience managing outsourced field service ecosystems

Work Rights

Not specified

Tailored Resume

Cover Letter