Cineplex Cinemas Oakville & Vip - Front Of House Supervisor

Cineplex Cinemas Oakville & Vip

Oakville, Canada
Base: $20.60 cad; bonus/equity: not specified; ben...
Not specified (likely requires on-site presence due to the nature of the role).
Leading and managing foh team members
Maintaining high guest satisfaction rates
Enforcing policies and procedures
Cineplex Cinemas Oakville & VIP is seeking a Front of House Supervisor to lead and enhance the guest service experience in their adults-only VIP environment. The ideal candidate will have a strong background in hospitality, excellent communication skills, and a passion for delivering exceptional service

Job Summary

  • The role involves leading a dedicated team to ensure VIP guests enjoy an exceptional service experience in an adults-only environment.
  • Candidates must maintain high guest satisfaction by monitoring service aspects and resolving conflicts proactively.
  • This position offers exciting career opportunities within Cineplex's rapidly expanding food and beverage division.

Matching Summary

Match Score: 85

Cineplex Cinemas Oakville & VIP is seeking a Front of House Supervisor to lead and enhance the guest service experience in their adults-only VIP environment. The ideal candidate will have a strong background in hospitality, excellent communication skills, and a passion for delivering exceptional service.

Salary

Base: $20.60 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leading and managing FOH team members
  • Maintaining high guest satisfaction rates
  • Enforcing policies and procedures
  • Managing staffing levels for servers
  • Reconciling end of night funds
  • Resolving guest conflicts proactively

Nice-to-have

  • Passion for hospitality and service excellence
  • Initiative in creative sales activities
  • Strong communication and rapport building
  • Outgoing personality for guest interaction
  • Ability to work in fast-paced environment

Key Requirements

  • Minimum 2 years experience in bar or licensed restaurant
  • College or Hospitality degree preferred
  • Safe food handling certification preferential
  • Smart Serve certification preferential
  • Flexible schedule including evenings and weekends

Work Rights

Not specified

Tailored Resume

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