Front Office Support

Glass America

Orlando, FL, US
Not specified; benefits: medical, dental, vision, ...
Handle high volume phone calls and emails
Schedule customer appointments with urgency
Maintain communication with field technicians
You will be a key member of the shop operations team instrumental to overall success

Job Summary

  • You will be a key member of the shop operations team instrumental to overall success.
  • Full-time employees enjoy 80 hours of accrued paid time off annually plus 6 paid holidays.
  • The role requires utilizing software to enter sales information and maintain customer records.

Matching Summary

You will be a key member of the shop operations team instrumental to overall success.

Salary

Not specified; Benefits: Medical, Dental, Vision, 401(k) match, PTO, parental leave

Skills & Requirements

Must-have

  • Handle high volume phone calls and emails
  • Schedule customer appointments with urgency
  • Maintain communication with field technicians
  • Enter sales information and update records
  • Generate quotes using company software
  • Work some Saturdays and overtime as needed

Nice-to-have

  • Positive demeanor in customer facing role
  • General knowledge of automobile functions
  • Auto parts or dispatcher experience
  • Process driven with inventory management understanding

Key Requirements

  • Work experience demonstrating organization skills
  • Strong typing and data entry skills
  • High aptitude for technology
  • Ability to work Saturdays and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter