Director, Voluntary Benefits Claims

Unum Group

Base: $89,900.00-$169,900.00; bonus/equity: perfor...
10+ years customer service experience
7+ years management experience
Voluntary benefits claims experience
The primary role is to provide leadership, management, and oversight of the Voluntary Benefits Claims Organization across multiple product lines

Job Summary

  • The primary role is to provide leadership, management, and oversight of the Voluntary Benefits Claims Organization across multiple product lines.
  • The incumbent will support the VP in setting strategic direction while ensuring delivery of complex projects, superior service, and operational excellence.
  • Unum offers a competitive benefits package including health, vision, dental, disability insurance, up to 9.5% 401(k) contribution, and flexible work environments.

Matching Summary

The primary role is to provide leadership, management, and oversight of the Voluntary Benefits Claims Organization across multiple product lines.

Salary

Base: $89,900.00-$169,900.00; Bonus/Equity: Performance Based Incentive Plans; Benefits: Health, Vision, Dental, Disability, PTO, 401(k) match

Skills & Requirements

Must-have

  • 10+ years customer service experience
  • 7+ years management experience
  • Voluntary benefits claims experience
  • Risk management in multiple disciplines
  • Strategic sourcing and contracting

Nice-to-have

  • Graduate degree or professional designation
  • Digital transformation expertise
  • Strong collaboration with cross-functional teams
  • Customer-centric organizational culture
  • Data analytics for productivity enhancements

Key Requirements

  • Undergraduate degree required; graduate degree preferred
  • Minimum 10 years customer service experience
  • Minimum 7 years increasingly responsible management experience
  • Sound understanding of employee and voluntary benefits industry
  • Proven ability to lead organizational change

Work Rights

Not specified

Tailored Resume

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