Assistant Service Client H/f

Sectoralarmfrance

Rennes, France
Base: smic hourly rate; bonus: up to 1,000€ grossp...
On-site
Phone communication skills
Customer service orientation
Part-time availability required
Sector Alarm France is seeking an Assistant Service Client to enhance customer experience and support sales operations in Rennes, France. The role involves handling customer satisfaction calls, ensuring service quality, and providing timely solutions, with flexible part-time hours

Job Summary

  • The role involves conducting outbound satisfaction calls to monitor client experience and anticipate potential complaints.
  • Employees will verify client understanding of security services and update emergency contact information during visits.
  • The company offers a structured career development plan and is certified as a Great Place to Work.

Matching Summary

Match Score: 85

Sector Alarm France is seeking an Assistant Service Client to enhance customer experience and support sales operations in Rennes, France. The role involves handling customer satisfaction calls, ensuring service quality, and providing timely solutions, with flexible part-time hours.

Salary

Base: SMIC hourly rate; Bonus: Up to 1000€ gross/month based on targets; Benefits: Not specified

Skills & Requirements

Must-have

  • Phone communication skills
  • Customer service orientation
  • Part-time availability required
  • In-person attendance mandatory

Nice-to-have

  • Goal-oriented mindset
  • Continuous improvement attitude
  • Reliability in tasks
  • Team collaboration spirit

Key Requirements

  • Student contract eligibility
  • Availability Monday to Friday evenings
  • Availability Saturday mornings

Work Rights

Not specified

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