Adobe is seeking a Customer Enablement & Engagement Manager to lead AI-powered customer programs that enhance activation and retention within enterprise settings. The ideal candidate will have extensive experience in customer marketing, particularly in SaaS or productivity software, and a strong understanding of AI capabilities
Job Summary
The role focuses on developing dynamic enterprise customer engagement programs that evolve based on customer signals and AI insights.
Candidates must leverage AI to identify activation risks and prioritize high-impact customer cohorts to drive scalable metrics.
Adobe offers a competitive compensation range of $145,400 to $261,150 annually depending on the work location.
Matching Summary
Match Score: 85
Adobe is seeking a Customer Enablement & Engagement Manager to lead AI-powered customer programs that enhance activation and retention within enterprise settings. The ideal candidate will have extensive experience in customer marketing, particularly in SaaS or productivity software, and a strong understanding of AI capabilities.
Salary
Base: $145,400 - $261,150 annually; Location dependent: CA/NY $180,300 - $261,150; Incentives: Annual Incentive Plan (AIP) and potential equity
Skills & Requirements
Must-have
10+ years customer marketing experience
AI capabilities understanding
Cross-functional leadership skills
Customer lifecycle expertise
Data-driven program judgment
Nice-to-have
Experience in creativity or productivity solutions