Customer Service Supervisor

wisconsin.edu

Base: $18.99ph; bonus/equity: not specified; benef...
Fully remote
Customer service operations management
Financial transaction processing
Staff leadership and training
The University of Wisconsin is seeking a fully remote Customer Service Supervisor to oversee customer service operations, manage financial processes, and lead student employees. The ideal candidate will have experience in customer service and office management, along with strong communication skills

Job Summary

  • The Campus Card Office serves as the primary contact point for campus credential and debit account services.
  • This role provides leadership, training, and performance management for student employees.
  • The position offers a minimum starting pay of $18.99/hour with opportunities for professional development.

Matching Summary

Match Score: 85

The University of Wisconsin is seeking a fully remote Customer Service Supervisor to oversee customer service operations, manage financial processes, and lead student employees. The ideal candidate will have experience in customer service and office management, along with strong communication skills.

Salary

Base: $18.99/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service operations management
  • Financial transaction processing
  • Staff leadership and training

Nice-to-have

  • Strong interpersonal skills
  • Experience with point-of-sale systems
  • Ability to adapt to new technologies

Key Requirements

  • Minimum one year of related professional work experience
  • Knowledge of cash handling
  • Experience training or supervising staff

Work Rights

Not specified

Tailored Resume

Cover Letter