Customer Banking Specialist - Mt Isa

CommBank

Mt Isa, Queensland, Australia
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Assist with cash handling procedures
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Banking Specialist in our Mt Isa Branch, you will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks.
  • We’re interested in hearing from people who have a genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Assist with cash handling procedures
  • Follow bank processes and procedures
  • Uphold strong risk culture
  • Handle customer enquiries
  • Maintain customer accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • Problem-solve effectively

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter