Logistics Control Tower Emea Transport & Logistics Customer Service Operations - Automotive
SKF Sverige AB
Tongeren-Borgloon, BE
On-site
Transport planning and coordination
Customer service order processing
Sap knowledge required
This role serves as the central link between warehouse operations, planning, customer services, and external carriers to ensure timely product delivery
Job Summary
This role serves as the central link between warehouse operations, planning, customer services, and external carriers to ensure timely product delivery.
You will be responsible for planning road and ocean flows, managing capacity issues, and providing cost-effective alternative transport solutions.
The position involves acting as the main contact for the global sales organization to process orders, handle complaints, and coordinate deliveries according to customer requirements.
Matching Summary
This role serves as the central link between warehouse operations, planning, customer services, and external carriers to ensure timely product delivery.
Skills & Requirements
Must-have
Transport planning and coordination
Customer service order processing
SAP knowledge required
WASS system experience
English language proficiency
Nice-to-have
ICSS or DOH system knowledge
Cross-country EMEA collaboration
Continuous improvement mindset
Analytical problem-solving skills
Market knowledge for non-standard transport
Key Requirements
Previous administrative or logistics role experience
Understanding of truck dispatching and customs clearance
Knowledge of PC applications and transport legislation