Team Lead, Market Operations

Carvana

Strafford, MO, United States
Full-time salary position; not specified; medical,...
On-site
Manage local carvana hub operations
Drive production in fast-paced environment
Develop and coach customer advocates
The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, consumer branding, team engagement, and ongoing success

Job Summary

  • The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, consumer branding, team engagement, and ongoing success.
  • Key responsibilities include interviewing, onboarding, training, and developing Customer Advocates, providing feedback, and setting performance goals.
  • The role requires managing employee and customer experience, driving production, and proactively creating solutions to potential roadblocks.

Matching Summary

The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, consumer branding, team engagement, and ongoing success.

Salary

Full-Time Salary Position; Not specified; Medical, Dental, and Vision benefits

Skills & Requirements

Must-have

  • Manage local Carvana hub operations
  • Drive production in fast-paced environment
  • Develop and coach Customer Advocates
  • Address complex customer issues
  • Monitor and report on market performance

Nice-to-have

  • Positive force and strong team morale
  • Big picture thinker
  • Assess business trends proactively
  • Enthusiasm and energy for startup atmosphere

Key Requirements

  • 5+ years work experience in customer facing team environment
  • 3+ years of management experience
  • Proven history of developing and coaching employees
  • Prior experience with strategic planning
  • Ability to diagnose and solve problems
  • Willingness to work on weekends

Work Rights

Not specified

Tailored Resume

Cover Letter