AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will serve as the first and last point of contact for clients, ensuring a seamless and compassionate experience for pet owners. The role involves managing appointments, facilitating communication, and supporting the medical team, all while contributing to a thriving community-focused workplace
Job Summary
The Client Service Representative serves as the vital first and last point of contact to consistently deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and financial well-being resources.
The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team in a fast-paced environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will serve as the first and last point of contact for clients, ensuring a seamless and compassionate experience for pet owners. The role involves managing appointments, facilitating communication, and supporting the medical team, all while contributing to a thriving community-focused workplace.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in veterinary setting