We’re shaping the future of work so teams can reach their potential and focus on what matters most
Job Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
Skills & Requirements
Must-have
Technical Project Manager experience
Implementation Manager experience
Professional Services Manager experience
SAAS product implementation
Enterprise client SAAS implementation
Resolve complex client issues
Translate business needs to requirements
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Process-focused problem-solving
Familiarity with HR Tech Industry
Understanding of current IT standards
Key Requirements
+3 years experience as a team lead
+4 years hands-on SAAS implementation experience
Experience in SAAS company selling to enterprise clients globally
Ability to handle day-to-day work challenges confidently
Resilient in the face of constraints, frustrations, or adversity
Ability to interact professionally with diverse stakeholders