Universal Banker - Berlin Ct

Mtb

Berlin, Connecticut, United States of America
$20.55 - $34.25 hourly; not specified; not specifi...
Not specified
Customer service and sales needs
Digital capabilities engagement
Consumer and business banking solutions
M&T Bank is seeking a Universal Banker for their branch in Berlin, Connecticut, focusing on enhancing customer experience through sales and service in both Consumer and Business Banking. The ideal candidate will have strong interpersonal skills and experience in retail sales or customer service, supporting both daily operations and customer needs

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • Educates customers on banking solutions, identifies needs, and refers complex issues to appropriate team members.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act and adhering to compliance/operational risk controls.

Matching Summary

Match Score: 75

M&T Bank is seeking a Universal Banker for their branch in Berlin, Connecticut, focusing on enhancing customer experience through sales and service in both Consumer and Business Banking. The ideal candidate will have strong interpersonal skills and experience in retail sales or customer service, supporting both daily operations and customer needs.

Salary

$20.55 - $34.25 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service and sales needs
  • Digital capabilities engagement
  • Consumer and Business Banking solutions
  • AML, BSA, and KYC processes
  • Customer transaction processing
  • Operational risk controls

Nice-to-have

  • Empathy, customer centricity, flexibility
  • Digital fluency and entrepreneurial spirit
  • Critical thinking for problem resolution
  • Bilingual based on branch needs

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales/customer service experience
  • Proven time management skills
  • Proven prioritization skills
  • Ability to work under critical time constraints
  • Federal SAFE Act registration requirements

Work Rights

Not specified

Tailored Resume

Cover Letter