Competitive pyy + bonus scheme; private health ins...
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High-net-worth customer portfolio management
Building strong customer relationships
Delivering personalized customer experiences
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Kaizen Gaming is seeking a Key Account Manager in Sofia, Bulgaria, to manage and enhance relationships with high-net-worth customers in the local market. The ideal candidate will have experience in customer management, a passion for the online gaming industry, and strong relationship-building skills.
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Job Summary
The Key Account Manager will oversee the portfolio of high-net-worth customers in the local market, focusing on building relationships with Key Accounts.
Strategically plan and host diverse local or global Key Account events, collaborating with the Hospitality and Sponsorship Team.
Acquire in-depth knowledge of customers (playing behaviors, preferences, dislikes) to build respective strategies.
Matching Summary
Match Score: 75
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Kaizen Gaming is seeking a Key Account Manager in Sofia, Bulgaria, to manage and enhance relationships with high-net-worth customers in the local market. The ideal candidate will have experience in customer management, a passion for the online gaming industry, and strong relationship-building skills.
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Salary
Competitive pay and bonus scheme; Private health insurance; Monthly meal allowance
Skills & Requirements
Must-have
high-net-worth customer portfolio management
building strong customer relationships
delivering personalized customer experiences
monitoring customer performance and rewards
initiating targeted customer campaigns
understanding customer behaviors and preferences
Nice-to-have
passion for online gaming industry
professional appearance and travel willingness
sense of responsibility and reliability
Key Requirements
Bachelor's and/or Master's Degree
At least 2 years of Key Customer Management experience
Fluent Bulgarian speaker
Excellent command of English
Excellent MS office skills
Willingness to travel and work outside of regular office hours