Head Of Experience & Service Centre At Others (general Work, Labour Etc.)
Me2Works
On-site
End-to-end centre establishment & operations
Digital bank experience & service centre
Marketing strategy & client engagement
Support the identification and evaluation of a prime location for the Experience & Service Centre that aligns with our brand identity and target customer demographics
Job Summary
Support the identification and evaluation of a prime location for the Experience & Service Centre that aligns with our brand identity and target customer demographics.
Lead and oversee offline marketing initiatives, encompassing brand building, in-centre promotions, and curated events to meet business objectives.
Build, mentor, and manage a high-performance team including Centre Manager, Service Specialists, and support staff to sustain smooth daily centre operations.
Matching Summary
Support the identification and evaluation of a prime location for the Experience & Service Centre that aligns with our brand identity and target customer demographics.
Skills & Requirements
Must-have
End-to-End Centre Establishment & Operations
Digital Bank Experience & Service Centre
Marketing Strategy & Client Engagement
Superior Customer Support Delivery
Team Leadership & Performance Management
Nice-to-have
Aligns with brand identity
Enhance customer interaction
Data-informed results
Seamless multi-channel integration
Commitment to exceptional customer experiences
Key Requirements
8 years of professional experience
Bachelor’s degree in Business Administration, Marketing, or related field
Branch management, retail customer experience, or marketing experience