Customer Services Specialist I (6-month Fixed-term)
Integer
Venusa Juarez, Mexico
Customer order processing
Standard quotation execution
Cross-functional team collaboration
The Customer Operations Specialist I performs assignments in a professional role that supports customer service activities for internal and external customers
Job Summary
The Customer Operations Specialist I performs assignments in a professional role that supports customer service activities for internal and external customers.
This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication.
Integer is a global organization providing innovative high-quality technologies and manufacturing to Medical Device OEM’s (original equipment manufacturers) to enhance the lives of patients worldwide.
Matching Summary
The Customer Operations Specialist I performs assignments in a professional role that supports customer service activities for internal and external customers.
Skills & Requirements
Must-have
Customer order processing
Standard quotation execution
Cross-functional team collaboration
Customer communication
Order management
Nice-to-have
Sales and service acumen
Continuous improvement participation
Customer focused
Highly organized
Resilient
Key Requirements
Bachelor’s degree in business or related field
2+ years of experience
Experience in medical device or related field
Experience with Oracle and/or SAP is a plus
Experience reading design drawings and specifications preferred