Branch Concierge - Plumpton (12 Months Fixed Contract)

CommBank

Plumpton, AU
Part time (31.25 hours per week)
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
CommBank is seeking a Branch Concierge for its Plumpton location on a 12-month fixed contract. The role focuses on providing exceptional customer service and supporting clients with their banking needs in a retail environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Plumpton Marketplace Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a Branch Concierge for its Plumpton location on a 12-month fixed contract. The role focuses on providing exceptional customer service and supporting clients with their banking needs in a retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Excellent communication skills
  • Manage customer expectations
  • In-branch technology demonstration
  • Maintain approachable professional demeanor

Nice-to-have

  • Building personal connections
  • Enhance customer experience
  • Improving financial wellbeing
  • Genuine career interest

Key Requirements

  • 12 Months Fixed Contract
  • Part Time Roster (31.25 hours per week)
  • Proven track record customer service
  • Ideally Financial Services Retail Hospitality

Work Rights

Not specified

Tailored Resume

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