Claims Coordinator

Muuto

Copenhagen, Denmark
Fully remote
Handling global claims
Customer and stakeholder communication
Order, replacement, and credit note processing
You will be responsible for handling claims from our retail and contract partners across the globe, ensuring a consistent, fair, and solution-oriented claims process

Job Summary

  • You will be responsible for handling claims from our retail and contract partners across the globe, ensuring a consistent, fair, and solution-oriented claims process.
  • Your responsibilities include evaluating claims, handling communication with customers and internal stakeholders, raising orders, replacements, and credit notes, and maintaining internal guidelines.
  • The company offers a full-time job with the opportunity to work from home 1 day a week, a great work environment, and insight into the furniture industry.

Matching Summary

You will be responsible for handling claims from our retail and contract partners across the globe, ensuring a consistent, fair, and solution-oriented claims process.

Skills & Requirements

Must-have

  • Handling global claims
  • Customer and stakeholder communication
  • Order, replacement, and credit note processing
  • System proficiency
  • Fluent English communication

Nice-to-have

  • Mature and professional approach
  • Solution-driven mindset
  • Curious and investigative
  • Entrepreneurial spirit
  • Team-minded approach

Key Requirements

  • Fluent in English (written and oral)

Work Rights

Not specified

Tailored Resume

Cover Letter