Proven customer service experience face to face or telephony
Effective communication skills to understand customer needs
Ability to work flexible rota monday to saturday
This role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries
Job Summary
This role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries.
The position offers a close-knit team environment where employees are expected to be flexible and comfortable undertaking a broad range of activities.
Employees receive competitive benefits including 8% pension contribution, 25 days' holiday plus bank holidays, and access to discounted healthcare and wellbeing resources.
Matching Summary
This role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries.
Salary
Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 8% pension, 25 days holiday, healthcare discounts
Skills & Requirements
Must-have
Proven customer service experience face to face or telephony
Effective communication skills to understand customer needs
Ability to work flexible rota Monday to Saturday
Nice-to-have
Desire to go above-and-beyond for customers
Flexible can-do approach to team working
Openness to broad range of activities outside standard expectations