Referral Management Specialist

The Medical University of South Carolina

Pyy grade health-20; hourly rate not specified; 40...
Call center environment experience
Automated scheduling system usage
Patient demographic data collection
This position serves as the initial point of contact for individuals and referring physicians seeking access to medical care

Job Summary

  • This position serves as the initial point of contact for individuals and referring physicians seeking access to medical care.
  • The role involves triaging patient calls according to established algorithms and resolving issues or referring them to clinical teams.
  • Employees will perform quality data collection including demographic, insurance, and emergency contact information to support clinic operations.

Matching Summary

This position serves as the initial point of contact for individuals and referring physicians seeking access to medical care.

Salary

Pay Grade Health-20; Hourly rate not specified; 40 scheduled weekly hours

Skills & Requirements

Must-have

  • Call center environment experience
  • Automated scheduling system usage
  • Patient demographic data collection

Nice-to-have

  • Bilingual communication skills
  • Energetic and enthusiastic attitude
  • Customer service excellence

Key Requirements

  • High School Degree or Equivalent
  • 0-6 months work experience
  • Bilingual capability preferred

Work Rights

Not specified

Tailored Resume

Cover Letter