ResMed is seeking a full-time remote Patient Success Representative to handle inbound and outbound calls for medical equipment patients, focusing on resupply orders. The role requires customer service experience, strong communication skills, and the ability to work independently while navigating multiple software applications
Job Summary
This fully remote position offers competitive pay, and medical, dental, 401K and employee stock purchase plan.
The Patient Success Representative will make and receive follow-up calls to and from medical equipment patients for solicitation of resupply of existing products.
In this role you can expect to work a 40-hour work week with shifts on Monday to Friday, between the hours of 7 am and 9 pm CST.
Matching Summary
Match Score: 85
ResMed is seeking a full-time remote Patient Success Representative to handle inbound and outbound calls for medical equipment patients, focusing on resupply orders. The role requires customer service experience, strong communication skills, and the ability to work independently while navigating multiple software applications.
Salary
$17 hourly
Skills & Requirements
Must-have
Customer service via phone
Strong attention to detail
Utilize multiple computer applications
Clear and concise communication
Navigate simple software programs
Hard-wired internet connection
20 mbps upload speed
30 mbps download speed
Nice-to-have
Bilingual Spanish speaking
Self-starter
Troubleshoot challenges on the fly
Key Requirements
High school education required
1 year of customer service experience
1 year of sales experience required
Ability to make twenty to twenty-five calls per hour