Customer Success Manager – Servicenow

aspenview

Remote
Remote
Customer lifecycle ownership
Servicenow platform expertise
Stakeholder relationship management
At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes

Job Summary

  • At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes.
  • As a Customer Success Manager focused on ServiceNow, you will own the post-sale relationship, ensuring onboarding success, adoption, and long-term value realization.
  • Competitive base, comprehensive benefits and wellness support, and flexible work model: hybrid, remote, or in-office.

Matching Summary

At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes.

Skills & Requirements

Must-have

  • Customer lifecycle ownership
  • ServiceNow platform expertise
  • Stakeholder relationship management
  • Bilingual communication Spanish English
  • Support LATAM clients

Nice-to-have

  • ServiceNow certifications
  • Experience in SaaS or IT consulting
  • Enterprise client exposure
  • Flexible work model
  • Inclusive and respectful culture

Key Requirements

  • 3–6+ years in Customer Success or Account Management
  • Hands-on experience with ServiceNow
  • Strong communication skills in Spanish and English

Work Rights

Not specified

Tailored Resume

Cover Letter