Operations Manager / Director, Institutional Product

OKX

Hong Kong, Hong Kong
On-site
6+ years institutional financial services experience
Hands-on ownership of custody or brokerage operations
Data fluency with ai-assisted workflow tools
OKX is a leading crypto exchange and developer of OKX Wallet seeking a Senior Operations Manager to own the operational backbone of its institutional business

Job Summary

  • OKX is a leading crypto exchange and developer of OKX Wallet seeking a Senior Operations Manager to own the operational backbone of its institutional business.
  • The role involves identifying operational gaps using data analytics and AI to drive continuous process optimization across custody, brokerage, and KYC lines.
  • Candidates must demonstrate the ability to operate as a high-influence individual contributor without direct reports while aligning product, sales, and risk teams.

Matching Summary

OKX is a leading crypto exchange and developer of OKX Wallet seeking a Senior Operations Manager to own the operational backbone of its institutional business.

Skills & Requirements

Must-have

  • 6+ years institutional financial services experience
  • Hands-on ownership of custody or brokerage operations
  • Data fluency with AI-assisted workflow tools
  • Experience designing scalable operational frameworks
  • Stakeholder management across sales and compliance teams

Nice-to-have

  • Deep knowledge of HK/SG/EU/US regulatory adherence
  • Proven track record of shipping measurable operational improvements
  • Ability to build structured training programs for clients
  • Familiarity with no-code/low-code automation platforms

Key Requirements

  • 6+ years of operations experience in institutional finance or crypto
  • Current right to work in Hong Kong without sponsorship
  • Proven methodology authorship adopted by previous teams

Work Rights

Must have current right to work in Hong Kong

Tailored Resume

Cover Letter