Customer Experience Partner - Domain

Domain

Australia
Not specified; not specified; benefits include hyb...
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Previous experience in fast-paced customer service
Excellent communication skills with positive approach
Resilient and empathic problem-solving nature
** Domain is seeking a Customer Experience Partner to provide technical support and address account queries for its clients in the real estate sector. The role offers a hybrid working environment and opportunities for career advancement within a dynamic company culture. **

Job Summary

  • This role serves as the daily hero for Domain customers, solving digital product tech and account queries across multiple channels.
  • The company offers significant career growth opportunities into Tech, Marketing, Data, and team leading through bespoke development plans.
  • Employees enjoy a hybrid working policy, up to 20 weeks paid parental leave, and regular social events including Innovation Days.

Matching Summary

Match Score: 75

** Domain is seeking a Customer Experience Partner to provide technical support and address account queries for its clients in the real estate sector. The role offers a hybrid working environment and opportunities for career advancement within a dynamic company culture. **

Salary

Not specified; Not specified; Benefits include hybrid working, wellbeing leave, and novated leasing

Skills & Requirements

Must-have

  • Previous experience in fast-paced customer service
  • Excellent communication skills with positive approach
  • Resilient and empathic problem-solving nature

Nice-to-have

  • Experience supporting tech platforms within SaaS industry
  • Contact centre experience highly preferred
  • Experience in Real Estate or PropTech support roles

Key Requirements

  • Previous experience in fast-paced customer service or tech support
  • High level of confidentiality
  • Enthusiastic and positive communication style

Work Rights

Not specified

Tailored Resume

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