Customer Logistics Manager

Essity

Philadelphia, PA, US
Competitive annual salary; annual incentive bonus ...
5-7 years customer logistics experience
Fmcg/cpg industry background
3pl management and performance governance
The role serves as the primary connector between Sales, Customer Service, Warehousing, and Global/Local Fulfillment teams to execute the Go To Market strategy

Job Summary

  • The role serves as the primary connector between Sales, Customer Service, Warehousing, and Global/Local Fulfillment teams to execute the Go To Market strategy.
  • Essential responsibilities include balancing service level performance and distribution cost efficiency while leading the performance governance of third-party logistics providers.
  • Candidates must have advanced analytical skills to translate operational data into actionable insights that support regional P&L and budgeting processes.

Matching Summary

The role serves as the primary connector between Sales, Customer Service, Warehousing, and Global/Local Fulfillment teams to execute the Go To Market strategy.

Salary

Competitive annual salary; Annual incentive bonus included; Benefits: United Healthcare PPO, Vision, Dental, 401(k) match, PTO

Skills & Requirements

Must-have

  • 5-7 years Customer Logistics experience
  • FMCG/CPG industry background
  • 3PL management and performance governance
  • E-commerce logistics and Amazon requirements
  • OTIF and chargeback analysis expertise
  • Cross-functional collaboration skills

Nice-to-have

  • Continuous improvement initiative leadership
  • Root cause analysis capabilities
  • Innovative logistics solution evaluation
  • Fast-paced environment adaptability
  • Strategic GTM planning contribution

Key Requirements

  • 5-7 years experience in Customer Logistics or Supply Chain
  • Experience within a fast-moving consumer goods (FMCG) company
  • Demonstrated success with e-commerce logistics and Amazon operational requirements
  • Strong analytical and reporting skills for cost analyses
  • Proven ability to lead continuous improvement initiatives

Work Rights

Not specified

Tailored Resume

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