Pro Experience Manager

Home Depot

Bronx, NY, US
Base: $56,000 - $63,000; bonus/equity: not specifi...
Pro customer experience
Store operational processes
Customer service standards
Pro Experience Managers oversee store standards, customer service, department readiness, and operational processes to increase Pro sales and loyalty

Job Summary

  • Pro Experience Managers oversee store standards, customer service, department readiness, and operational processes to increase Pro sales and loyalty.
  • This role drives efficient Pro customer flow, enforces Pro standards, ensures timely deliveries, and performs Manager on Duty responsibilities.
  • Key responsibilities include championing customer service, managing Pro area readiness, ensuring inventory availability, resolving concerns, and coaching associates.

Matching Summary

Pro Experience Managers oversee store standards, customer service, department readiness, and operational processes to increase Pro sales and loyalty.

Salary

Base: $56,000 - $63,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Pro customer experience
  • Store operational processes
  • Customer service standards
  • On-time delivery
  • Safe opening and closing

Nice-to-have

  • Champion GET culture
  • Drive associate morale
  • Voice of the Associate initiatives
  • Merchandising strategy execution

Key Requirements

  • 1 year relevant work experience
  • Management of people and retail operations
  • Must be 18 years of age or older
  • Legally permitted to work in the United States
  • Flexible schedule availability

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter