Technical Services Engineer Iii

Impact

Cape Town, South Africa
**
Saas platform technical solutions
Client integration and support
Web technologies (html, css, javascript, sql, rest apis, ftp)
** Impact.com is seeking a Technical Services Engineer III to support clients with technical solutions on their SaaS platform, focusing on integration, troubleshooting, and optimization. The role involves collaboration with various internal teams to enhance the client experience and requires a strong understanding of web technologies and problem-solving skills. **

Job Summary

  • Support clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support.
  • Partner directly with client business and technical stakeholders to guide integrations, troubleshoot complex technical issues, and provide ongoing guidance on best practices.
  • At impact.com, we believe that when you’re happy and fulfilled, you do your best work.

Matching Summary

Match Score: 75

** Impact.com is seeking a Technical Services Engineer III to support clients with technical solutions on their SaaS platform, focusing on integration, troubleshooting, and optimization. The role involves collaboration with various internal teams to enhance the client experience and requires a strong understanding of web technologies and problem-solving skills. **

Skills & Requirements

Must-have

  • SaaS platform technical solutions
  • Client integration and support
  • Web technologies (HTML, CSS, JavaScript, SQL, REST APIs, FTP)
  • Log and data analysis for troubleshooting
  • End-to-end technical issue ownership

Nice-to-have

  • Affiliate marketing ecosystem familiarity
  • Continuous learning and process improvement
  • Calm, constructive, customer-centric approach

Key Requirements

  • Bachelor's degree in Computer Science, Engineering, Science, Mathematics, or related discipline, or equivalent practical experience
  • Experience in a tech-focused role at a digital marketing or technology-driven company
  • Strong understanding of SaaS platform client solutions
  • Excellent problem-solving and troubleshooting skills
  • Clear, confident verbal and written communication skills in English

Work Rights

Not specified

Tailored Resume

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