Patient Bookings Officer

SVHA

Sydney, NSW, Australia
Base: $75,176.80 - $76,897.65 aud; bonus/equity: n...
Front-line customer service
Patient administration and mrn management
Conflict resolution and problem-solving
We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services with over 30,000 employees

Job Summary

  • We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services with over 30,000 employees.
  • The role involves delivering exceptional front-line customer service, managing patient bookings, and ensuring compliance with Medicare and hospital requirements.
  • Employees benefit from discounted gym access, private health insurance discounts, salary sacrifice programs, and financial support for educational development.

Matching Summary

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services with over 30,000 employees.

Salary

Base: $75,176.80 - $76,897.65 AUD; Bonus/Equity: Not specified; Benefits: Superannuation and salary packaging

Skills & Requirements

Must-have

  • Front-line customer service
  • Patient administration and MRN management
  • Conflict resolution and problem-solving
  • Appointment coordination across busy schedule
  • Compliance with Medicare and hospital requirements

Nice-to-have

  • Excellent written and verbal communication
  • Highly organised and proactive
  • Ability to manage multiple tasks and deadlines
  • Trustworthy with strong confidentiality commitment
  • Relationship building with internal teams and stakeholders

Key Requirements

  • Maximum Term full time 12 months contract
  • Australian or New Zealand citizenship or valid Australian work visa
  • Completion of role-required pre-employment checks including immunisations

Work Rights

Must be Australian or New Zealand citizen or hold valid Australian work visa

Tailored Resume

Cover Letter