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Anord Mardix is seeking a Service Delivery Analyst in Bielsko-Biała, Poland, to support operational excellence and enhance user adoption of IT services. The role involves providing technical support, maintaining IT infrastructure, and ensuring compliance with security standards.
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Job Summary
The Service Delivery Analyst role involves supporting operational excellence, driving user adoption of services, and ensuring the stability and security of the local IT environment.
Responsibilities include performing installation, repair, and preventative maintenance of personal computers and related systems, and providing 1st line technical support for end-users.
The company offers an interesting and challenging job in an experienced team, participation in international projects, access to modern technologies, and a benefits package.
Matching Summary
Match Score: 75
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Anord Mardix is seeking a Service Delivery Analyst in Bielsko-Biała, Poland, to support operational excellence and enhance user adoption of IT services. The role involves providing technical support, maintaining IT infrastructure, and ensuring compliance with security standards.
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Skills & Requirements
Must-have
1st line technical support
IT equipment maintenance
IT security compliance
end-user support
network connectivity troubleshooting
Nice-to-have
develop adoption campaigns
demonstrate advanced technologies
continuous process improvement
embrace user experience
strong communication skills
Key Requirements
Functional knowledge or relevant work experience
Ability to read and interpret business publications