Service Delivery Analyst

Anord Mardix

Bielsko-Biała, Poland
**
1st line technical support
It equipment maintenance
It security compliance
** Anord Mardix is seeking a Service Delivery Analyst in Bielsko-Biała, Poland, to support operational excellence and enhance user adoption of IT services. The role involves providing technical support, maintaining IT infrastructure, and ensuring compliance with security standards. **

Job Summary

  • The Service Delivery Analyst role involves supporting operational excellence, driving user adoption of services, and ensuring the stability and security of the local IT environment.
  • Responsibilities include performing installation, repair, and preventative maintenance of personal computers and related systems, and providing 1st line technical support for end-users.
  • The company offers an interesting and challenging job in an experienced team, participation in international projects, access to modern technologies, and a benefits package.

Matching Summary

Match Score: 75

** Anord Mardix is seeking a Service Delivery Analyst in Bielsko-Biała, Poland, to support operational excellence and enhance user adoption of IT services. The role involves providing technical support, maintaining IT infrastructure, and ensuring compliance with security standards. **

Skills & Requirements

Must-have

  • 1st line technical support
  • IT equipment maintenance
  • IT security compliance
  • end-user support
  • network connectivity troubleshooting

Nice-to-have

  • develop adoption campaigns
  • demonstrate advanced technologies
  • continuous process improvement
  • embrace user experience
  • strong communication skills

Key Requirements

  • Functional knowledge or relevant work experience
  • Ability to read and interpret business publications
  • Ability to write reports and procedure manuals
  • Ability to present information effectively

Work Rights

Not specified

Tailored Resume

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