Operations Manager, Soho Home

Sohohouseco

London, United Kingdom
Not specified; not specified; annual every house m...
On-site
Senior operations or logistics role within luxury retail
Strong analytical capability with large complex data sets
Advanced excel skills and experience with bi tools and erp systems
The Senior Operations Manager will own end-to-end operational performance across global third-party logistics and delivery partners

Job Summary

  • The Senior Operations Manager will own end-to-end operational performance across global third-party logistics and delivery partners.
  • This role requires strong analytical capability to analyze freight, warehousing, and last-mile delivery costs to identify savings opportunities.
  • Soho House offers competitive compensation packages featuring annual membership, private health care, and up to 50% staff discounts on Cowshed and Soho Home.

Matching Summary

The Senior Operations Manager will own end-to-end operational performance across global third-party logistics and delivery partners.

Salary

Not specified; Not specified; Annual Every House Membership; 50% off Food & Drink; Staff Room Rates; Private Health and Dental Care; Weekly Pay; Life Assurance; Up to 50% Staff Discount; Season Ticket Loan; Free Counselling Sessions

Skills & Requirements

Must-have

  • Senior operations or logistics role within luxury retail
  • Strong analytical capability with large complex data sets
  • Advanced Excel skills and experience with BI tools and ERP systems
  • Commercially minded with track record of cost optimisation
  • Experience managing complex international logistics networks

Nice-to-have

  • Experience within furniture and interiors industry
  • Knowledge of international last-mile delivery models
  • Experience supporting global expansion and multi-channel operations
  • Strategic thinker with hands-on pragmatic approach
  • Passionate about operational excellence and customer experience

Key Requirements

  • Proven experience in senior operations or logistics role within luxury retail
  • Demonstrable experience working with large complex data sets
  • Track record of cost optimisation and margin improvement

Work Rights

Not specified

Tailored Resume

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