Customer Banking Specialist - Helensvale

CommBank

Helensvale, Queensland, Australia
Customer service passion
Transactional banking needs
Cash handling and atm procedures
Deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Respond to customers’ transactional banking needs, conduct financial health checks, and educate on digital solutions.
  • Engage in meaningful conversations to support broader banking needs and problem-solve effectively while championing compliance.

Matching Summary

Deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer Service passion
  • Transactional banking needs
  • Cash handling and ATM procedures
  • Follow Bank's processes
  • Risk culture upholding
  • Handle enquiries and maintain accounts

Nice-to-have

  • Improving financial wellbeing
  • Collaborative culture contribution
  • Holistic solutions for customers
  • Meaningful conversations

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter