Patient Experience Specialist (marshallese, Russian, Or Spanish Preferred)
CHAS Health
Multiple Locations
$21.92 - $31.25; not specified; not specified ph
On-site
Excellent customer service
Hipaa regulations knowledge
Oral and written communication skills
CHAS Health is seeking a Patient Experience Specialist, preferably fluent in Marshallese, Russian, or Spanish, to enhance patient interactions and improve community health. The role involves managing calls, coordinating referrals, and maintaining health records while providing excellent customer service
Job Summary
Improves the overall health of the communities we serve by successfully answering and directing incoming calls, coordinating referrals, and managing health records.
CHAS Health offers competitive compensation and exceptional benefits including annual milestone bonuses, robust health coverage, 401(k) with employer match, and over six weeks of paid time off.
The organization values social responsibility, patient-centered care, entrepreneurship, respect for human dignity, continuous quality improvement, and fun.
Matching Summary
Match Score: 85
CHAS Health is seeking a Patient Experience Specialist, preferably fluent in Marshallese, Russian, or Spanish, to enhance patient interactions and improve community health. The role involves managing calls, coordinating referrals, and maintaining health records while providing excellent customer service.
Salary
$21.92 - $31.25; Not specified; Not specified
Skills & Requirements
Must-have
Excellent customer service
HIPAA regulations knowledge
Oral and written communication skills
Compassion for patients
Teamwork ability
Computer skills
Nice-to-have
Supportive of CHAS Health Mission
Anticipate future needs
Support safe and respectful environment
Key Requirements
High school diploma or equivalent preferred
Some college preferred
Experience with databases preferred
Experience with electronic health records preferred