Customer Solutions Engineer

KONE

Pero, Italy
Technical product support
Translate customer needs
Identify non-standard solutions
KONE's mission is to improve the flow of urban life by providing elevators, escalators, and maintenance solutions

Job Summary

  • KONE's mission is to improve the flow of urban life by providing elevators, escalators, and maintenance solutions.
  • The Customer Solutions Engineer provides technical product support, translates customer needs into product requirements, identifies non-standard solutions, and collaborates on offer presentations.
  • KONE is committed to the full valorization of people and their talents, promoting gender equality and an innovative, collaborative working culture.

Matching Summary

KONE's mission is to improve the flow of urban life by providing elevators, escalators, and maintenance solutions.

Skills & Requirements

Must-have

  • Technical product support
  • Translate customer needs
  • Identify non-standard solutions
  • Collaborate on offers
  • Develop new system proposals
  • Support purchasing function
  • Technical sales support

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral part
  • Ethical business practices
  • Trust and respect coworkers
  • Recognized good performance
  • Career and personal goals support

Key Requirements

  • Degree or equivalent title
  • Previous experience in elevators or construction
  • Digital skills (Microsoft Office, Autocad)
  • English language proficiency
  • Collaboration and teamwork skills
  • Relationship management with vendors
  • Relationship management with design studios

Work Rights

Not specified

Tailored Resume

Cover Letter