Lm021: Service Agent I

FedEx Express Latin America and Caribbean Division

Morelia, Michoacan, Mexico
High school degree or equivalent
Basic english fluency required
One year clerical experience
The role involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface

Job Summary

  • The role involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.
  • Employees must check packages for proper labeling, legality of content, weight, size, and compliance with Customs documentation requirements.
  • The position requires the ability to lift 70 lbs and maneuver single packages weighing up to 150 lbs with appropriate equipment.

Matching Summary

The role involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.

Skills & Requirements

Must-have

  • High School degree or equivalent
  • Basic English fluency required
  • One year clerical experience
  • Ability to lift 70 lbs manually
  • Maneuver packages up to 150 lbs
  • Pass Basic Skills Test sections

Nice-to-have

  • Excellent communication skills
  • Strong organizational abilities
  • Neat and clean appearance
  • Sales lead generation interest
  • Variable shift availability

Key Requirements

  • High School degree/Equivalent
  • One year previous clerical or customer service experience
  • Demonstrated basic English proficiency
  • Successful completion of Basic Skills Test
  • Variable shift work capability

Work Rights

Not specified

Tailored Resume

Cover Letter