Technical Support Engineer Digital Products (m/w/d)

CLAAS Service and Parts GmbH

Harsewinkel, Germany
Tariff-based compensation according to metal + ele...
On-site
Technical degree in mechanical or mechatronics
Experience with automotive/vehicle electronics
Knowledge of isobus and telemetry solutions
CLAAS Service and Parts GmbH is seeking an experienced Technical Support Engineer for their Digital Products team in Harsewinkel, Germany. The role involves providing 3rd level support for technical inquiries related to CLAAS products and services, with a focus on agricultural technology and after-sales support

Job Summary

  • This role involves providing 3rd level technical support for global sales companies regarding steering systems, ISOBUS, connectivity, and autonomy.
  • Candidates must be available for on-call service during the harvest season and willing to travel for multi-day assignments.
  • The company offers a permanent contract with tariff-based pay, 35-hour work weeks, 30 days of vacation, and opportunities to invest in company shares.

Matching Summary

Match Score: 85

CLAAS Service and Parts GmbH is seeking an experienced Technical Support Engineer for their Digital Products team in Harsewinkel, Germany. The role involves providing 3rd level support for technical inquiries related to CLAAS products and services, with a focus on agricultural technology and after-sales support.

Salary

Tariff-based compensation according to Metal and Electrical Industry; Additional payments included; Christmas and holiday pay provided

Skills & Requirements

Must-have

  • Technical degree in Mechanical or Mechatronics
  • Experience with Automotive/Vehicle Electronics
  • Knowledge of ISOBUS and Telemetry Solutions
  • Practical knowledge of Agricultural Machinery
  • Willingness to work weekend shifts during harvest

Nice-to-have

  • International orientation and experience
  • Additional foreign language skills
  • Experience supporting international partners
  • Familiarity with mobile communication systems

Key Requirements

  • Completed technical degree (Mechanical Engineering, Mechatronics, etc.)
  • Several years of experience in After Sales support
  • Fluent German and English language skills
  • Readiness for international business travel

Work Rights

Not specified

Tailored Resume

Cover Letter