Client Service Specialist

Howden Group

Charlotte, North Carolina, US
Not specified; not specified; not specified
Hybrid
Strong attention to detail
Microsoft office suite proficiency
Client service orientation
The Client Service Specialist supports the end-to-end client lifecycle from onboarding through renewal and ongoing service

Job Summary

  • The Client Service Specialist supports the end-to-end client lifecycle from onboarding through renewal and ongoing service.
  • Howden offers a unique employee ownership model where 6,000 shareholders own 34% of the company.
  • The role requires coordinating with carriers, accounting, and internal teams to ensure seamless execution and exceptional client experience.

Matching Summary

The Client Service Specialist supports the end-to-end client lifecycle from onboarding through renewal and ongoing service.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Strong attention to detail
  • Microsoft Office Suite proficiency
  • Client service orientation
  • Organizational skills for multiple deliverables
  • Written and verbal communication

Nice-to-have

  • Experience with Epic or AMS360 systems
  • Familiarity with surplus lines tax filings
  • Proactive problem-solving skills
  • Entrepreneurial spirit
  • Team collaboration abilities

Key Requirements

  • Bachelor's degree in Business, Insurance, or related field
  • 2+ years of experience in insurance operations or client servicing
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter