Specialist, It Support

Bullish

New York, NY, US
Base: $80,000 - $110,000; bonus: discretionary ann...
Onsite
5+ years it support experience
Macos and windows 11 expertise
Okta and google workspace administration
This role serves as the face of the technology organization at the New York Office, providing high-visibility onsite support

Job Summary

  • This role serves as the face of the technology organization at the New York Office, providing high-visibility onsite support.
  • The position involves managing the full lifecycle of employee hardware and software from onboarding to complex troubleshooting.
  • Candidates must demonstrate ownership by resolving problems until they are fully resolved without requiring micro-management.

Matching Summary

This role serves as the face of the technology organization at the New York Office, providing high-visibility onsite support.

Salary

Base: $80,000 - $110,000; Bonus: Discretionary annual target bonus + performance incentives; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • 5+ years IT support experience
  • macOS and Windows 11 expertise
  • Okta and Google Workspace administration
  • Jira Service Management proficiency
  • Networking basics troubleshooting

Nice-to-have

  • FinTech or Crypto industry background
  • Linux and mobile OS knowledge
  • Executive white-glove service delivery
  • High degree of professional maturity
  • Ability to translate technical issues

Key Requirements

  • 5+ years corporate IT support experience
  • Deep knowledge of macOS and Windows 11
  • Experience with Okta, Google Workspace, and Office 365

Work Rights

Not specified

Tailored Resume

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