Client Success Manager, Partnerships

Ascertain

Remote
Remote
Client relationship management
Onboarding and adoption
Performance monitoring and improvement
Ascertain is seeking a Client Success Manager for Partnerships to manage client relationships, ensure successful implementation, and drive measurable outcomes in the healthcare sector. The ideal candidate should have 5-7 years of experience in client success or account management, with strong skills in stakeholder management and communication

Job Summary

  • Ascertain is building AI agents to automate administrative work in healthcare, saving staff hours and driving financial resilience.
  • The role involves owning client relationships from post-sale through ongoing engagement, ensuring successful implementation, adoption, and measurable outcomes.
  • The company offers cutting-edge technology, ownership and growth opportunities at an early stage, a collaborative team, flexible remote work, and competitive compensation.

Matching Summary

Match Score: 85

Ascertain is seeking a Client Success Manager for Partnerships to manage client relationships, ensure successful implementation, and drive measurable outcomes in the healthcare sector. The ideal candidate should have 5-7 years of experience in client success or account management, with strong skills in stakeholder management and communication.

Skills & Requirements

Must-have

  • Client relationship management
  • Onboarding and adoption
  • Performance monitoring and improvement
  • Executive engagement and retention
  • Cross-functional collaboration

Nice-to-have

  • AI and automation expertise
  • Healthcare industry knowledge
  • SaaS experience
  • Building trust with stakeholders

Key Requirements

  • 5 to 7 years of experience
  • Client success, account management, or customer-facing roles
  • Healthcare or SaaS experience
  • Managing complex accounts
  • Supporting retention and expansion
  • Partnering on implementations or onboarding
  • Strong stakeholder management
  • Executive engagement skills
  • Connecting product usage to business outcomes
  • Cross-functional work with product and technical teams

Work Rights

Not specified

Tailored Resume

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