The Assistant Service Manager will manage the 120-day service agreement renewal cycle, ensuring customer acceptance and preparing necessary documentation
Job Summary
The Assistant Service Manager will manage the 120-day service agreement renewal cycle, ensuring customer acceptance and preparing necessary documentation.
This role involves coordinating service repair activities, supporting technicians, and monitoring contracts for completeness and compliance.
Supervising the inspector team to ensure timely and high-quality inspections, while also maintaining accurate records and recommending process improvements, is crucial.
Matching Summary
The Assistant Service Manager will manage the 120-day service agreement renewal cycle, ensuring customer acceptance and preparing necessary documentation.
Skills & Requirements
Must-have
Service agreement renewal management
Service repair coordination
Inspector team supervision
Customer satisfaction focus
Operational excellence
Nice-to-have
Process improvement recommendations
Cross-functional team leadership
Technical standards guidance
Key Requirements
Bachelor's degree in engineering or Business Administration