Crew Lead (house), Netflix House - Dallas

Netflix

Dallas, TX, US
Base: $24.08 - $35.10 ph; bonus/equity: not specif...
Daily front-line team supervision
Fan service and event management
Pre-shift communication and training
Netflix House is a first-of-its-kind, permanent, year-round home for fans where immersive experiences are offered through various activities

Job Summary

  • Netflix House is a first-of-its-kind, permanent, year-round home for fans where immersive experiences are offered through various activities.
  • The Crew Lead will supervise fan touch points including greeters, ticketing, theater operations, and events while supporting and providing feedback to crew members.
  • Netflix values inclusion and diversity and offers a meaningful interview experience with accommodations available for disabilities or other needs.

Matching Summary

Netflix House is a first-of-its-kind, permanent, year-round home for fans where immersive experiences are offered through various activities.

Salary

Base: $24.08 - $35.10 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Daily front-line team supervision
  • Fan service and event management
  • Pre-shift communication and training
  • Operational and safety standards enforcement
  • Shift labor management
  • On-the-job training execution

Nice-to-have

  • Clear and calm communication
  • Innovative problem solving
  • Knowledge of Netflix platform and shows
  • Ability to flex between roles
  • Customer service escalation handling
  • Environmental, health, and safety awareness

Key Requirements

  • At least 18 years of age
  • Leadership experience in retail, hospitality, attraction, or F&B
  • Availability to work days, nights, weekends, and holidays
  • Ticketing experience is a plus
  • Understanding of environmental, health, and safety protocols

Work Rights

Must be at least 18 years old

Tailored Resume

Cover Letter