Analyst, Customer Service

Metso

Santiago, Santiago Metropolitan Region, CL
On-site
Customer request and inquiry handling
Sap sd and mm module proficiency
Sales and customer service management
The professional is responsible for managing a client portfolio for generating quotes and entering purchase orders, identifying different client requirements, with the objective of directing them effectively to the corresponding units and areas of Metso, minimizing the risk of being out of participation and visualizing new business opportunities for the company

Job Summary

  • The professional is responsible for managing a client portfolio for generating quotes and entering purchase orders, identifying different client requirements, with the objective of directing them effectively to the corresponding units and areas of Metso, minimizing the risk of being out of participation and visualizing new business opportunities for the company.
  • Attend customer requirements or inquiries regarding the general sales process of (SVS/CNS), create and respond to customer quotes in SAP in a timely and correct manner, considering all control procedures of the Customer Services area.
  • Metso offers a friendly and respectful environment that values high ambition, putting customers at the center of everything, doing it together with open and honest communication, and provides all the benefits and opportunities of a large global company.

Matching Summary

The professional is responsible for managing a client portfolio for generating quotes and entering purchase orders, identifying different client requirements, with the objective of directing them effectively to the corresponding units and areas of Metso, minimizing the risk of being out of participation and visualizing new business opportunities for the company.

Skills & Requirements

Must-have

  • Customer request and inquiry handling
  • SAP SD and MM module proficiency
  • Sales and customer service management
  • Quote generation and purchase order entry
  • Internal communication channel for client needs

Nice-to-have

  • Growth culture and collaboration
  • Sustainable use of natural resources
  • Ambitious and international work environment
  • Commitment to diversity and inclusion

Key Requirements

  • Minimum 3 years of experience in similar roles
  • Intermediate Office Suite proficiency
  • CRM / Salesforce knowledge
  • Medium level written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter