Customer Experience Consultant | S1 | Retail Banking | Thurso Branch

Santander

Thurso, United Kingdom
Listening to customer financial needs
Presenting product and service solutions
Answering customer contact centre calls
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • As a Customer Experience Consultant, you will be a listener and problem solver, helping customers with transactions, technology, and protecting them against fraud and scams.
  • Santander is committed to creating an inclusive recruitment experience that's accessible, fair, and welcoming for all candidates.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

Skills & Requirements

Must-have

  • Listening to customer financial needs
  • Presenting product and service solutions
  • Answering customer contact centre calls
  • Developing customer relationships
  • Facilitating simple bank transactions

Nice-to-have

  • Going above and beyond for customers
  • Flexible and can-do team working
  • Openness to varied activities
  • Ability to grow and adapt

Key Requirements

  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter