Salesforce Administrator

Crop Risk Services

Cincinnati, OH, United States
Base: not specified; bonus/equity: not specified; ...
Hybrid (minimum 2 days onsite)
Hands-on salesforce administration
Business and system requirements analysis
Salesforce configuration and customization
Great American Insurance Group is seeking a Salesforce Administrator who will act as a liaison between business stakeholders and IT while enhancing Salesforce solutions. The ideal candidate should have extensive experience in Salesforce administration and business analysis, contributing to process improvements and system integrations

Job Summary

  • The Business Analyst / Salesforce Administrator serves as a key liaison between business stakeholders and IT, responsible for analyzing business needs, translating requirements into technical and Salesforce solutions, and configuring, supporting, and enhancing enterprise applications.
  • Great American’s culture is built on connection, shared learning, and strong relationships, with employees expected to be on-site a minimum of two days a week and potentially work remotely for three days.
  • The company offers competitive benefits including medical, dental, vision coverage, wellness plans, parental leave, adoption assistance, tuition reimbursement, paid time off, 401(k) with company match, employee stock purchase plan, and commuter benefits.

Matching Summary

Match Score: 85

Great American Insurance Group is seeking a Salesforce Administrator who will act as a liaison between business stakeholders and IT while enhancing Salesforce solutions. The ideal candidate should have extensive experience in Salesforce administration and business analysis, contributing to process improvements and system integrations.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Competitive benefits packages including medical, dental, vision, wellness plans, parental leave, tuition reimbursement, PTO, 401(k) match, stock purchase plan, commuter benefits

Skills & Requirements

Must-have

  • Hands-on Salesforce administration
  • Business and system requirements analysis
  • Salesforce configuration and customization
  • Production system support and troubleshooting
  • Cross-functional team collaboration

Nice-to-have

  • Salesforce AI capabilities leveraging
  • Agile or Scrum project methodologies
  • Mentorship and performance management
  • Experience in regulated enterprise environments
  • Strong communication skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 6+ years in Business Analyst or Salesforce Administrator role
  • Salesforce Administrator Certification (ADM 201) preferred
  • Experience with Salesforce Sales Cloud, Service Cloud, Financial Services Cloud
  • Experience with system integrations and data migrations

Work Rights

Not specified

Tailored Resume

Cover Letter