Manager Non-clinical Operations

Advocate Health

Illinois, US
Base: $44.15 - $66.25; bonus/equity: not specified...
Fully remote
Customer service
Patient care quality
Operations data analysis
Plans, manages, and coordinates daily operational activities of a nonclinical team to ensure provision of exemplary customer service and safe, high quality patient care

Job Summary

  • Plans, manages, and coordinates daily operational activities of a nonclinical team to ensure provision of exemplary customer service and safe, high quality patient care.
  • Performs human resources responsibilities for team members which includes interviewing, hiring, promotions, performance improvement planning, performance evaluation, professional development, coaching, corrective actions, and separations.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Plans, manages, and coordinates daily operational activities of a nonclinical team to ensure provision of exemplary customer service and safe, high quality patient care.

Salary

Base: $44.15 - $66.25; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • customer service
  • patient care quality
  • operations data analysis
  • stakeholder concern resolution
  • fiscally responsible management
  • project management

Nice-to-have

  • adapt to rapid change
  • effective change management
  • team member engagement
  • develop business plans

Key Requirements

  • 5 years health care or contact center experience
  • 3 years supervisory experience
  • Bachelor’s Degree in Business Administration or equivalent experience
  • Must be authorized to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter