Patient Services Representative, Float Pool, Fulltime, First Shift

UC Health

Cincinnati, OH, US
Hybrid
Patient interaction and communication
Front office patient flow management
Insurance verification and coordination
UC Health is seeking a Patient Services Representative for their Float Pool in Cincinnati, OH. The role focuses on providing exceptional customer service to patients, facilitating their experience within the healthcare system while ensuring compliance with medical protocols

Job Summary

  • At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
  • The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.
  • UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Matching Summary

Match Score: 85

UC Health is seeking a Patient Services Representative for their Float Pool in Cincinnati, OH. The role focuses on providing exceptional customer service to patients, facilitating their experience within the healthcare system while ensuring compliance with medical protocols.

Skills & Requirements

Must-have

  • Patient interaction and communication
  • Front office patient flow management
  • Insurance verification and coordination
  • Pre-registration and registration processes
  • HIPAA compliance adherence
  • Scheduling and appointment coordination

Nice-to-have

  • Knowledge of growth and development milestones
  • Behavioral health problem recognition
  • Cultural and psychological needs awareness
  • Customer service excellence
  • Referral and medical record assistance

Key Requirements

  • High School Diploma or GED
  • 0 - 6 months equivalent experience
  • Preferred Associate's Degree
  • Preferred 1 - 2 years equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter