Customer Success Manager (btc Industry, Mandarin Speaking)

Salesforce UK

Tokyo, Japan
Mandarin speaking fluency
Customer relationship management
Salesforce product knowledge
The Customer Success Manager partners with customers to accelerate business value and return from their investment with Salesforce, specializing in specific clouds or industries

Job Summary

  • The Customer Success Manager partners with customers to accelerate business value and return from their investment with Salesforce, specializing in specific clouds or industries.
  • Responsibilities include leveraging the Customer Success Methodology, guiding customers on org strategy and change management, and demonstrating hands-on Salesforce product knowledge.
  • Salesforce is looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and embodying core values.

Matching Summary

The Customer Success Manager partners with customers to accelerate business value and return from their investment with Salesforce, specializing in specific clouds or industries.

Skills & Requirements

Must-have

  • Mandarin speaking fluency
  • Customer relationship management
  • Salesforce product knowledge
  • Business value acceleration
  • Digital journey guidance

Nice-to-have

  • Executive-level relationship building
  • Thought leadership
  • Adaptability in uncertainty
  • Trusted advisor skills
  • AI CRM expertise

Key Requirements

  • Fluent in Japanese & Mandarin
  • Business proficiency in English
  • Cloud specialization or industry skills

Work Rights

Not specified

Tailored Resume

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