Overnight Customer Service Representative

Plscareers

Medford, MA, United States
Base: $15 - $17 usd; bonus/equity: not specified; ...
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Outstanding customer service
Cash handling
Point-of-sale system
** PLS is seeking an Overnight Customer Service Representative in Medford, MA, who will serve as the primary point of contact for customers, delivering excellent service while adhering to company policies. Ideal candidates will have previous customer service experience and strong communication skills. **

Job Summary

  • Customer Service Representatives (CSRs) are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products and services, ensuring compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 75

** PLS is seeking an Overnight Customer Service Representative in Medford, MA, who will serve as the primary point of contact for customers, delivering excellent service while adhering to company policies. Ideal candidates will have previous customer service experience and strong communication skills. **

Salary

Base: $15 - $17 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system
  • federal, state, and local regulations
  • neat and clean store environment

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • integrity and trust
  • teamwork

Key Requirements

  • previous customer service experience preferred
  • English fluency required
  • able to work flexible hours
  • ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter