You are responsible for the leadership and management of the Claim Management team
Job Summary
You are responsible for the leadership and management of the Claim Management team.
You ensure that all processes and procedures in the warranty area comply with the service agreements with internal and external customers.
We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits.
Matching Summary
You are responsible for the leadership and management of the Claim Management team.
Skills & Requirements
Must-have
Claim Management team leadership
Warranty process compliance
KPI monitoring and action
Customer communication on quality issues
Recall and retrofit implementation
Nice-to-have
Continuous process improvement
Cost planning for risk analysis
Internal and customer meeting moderation
Dynamic and independent family business
Key Requirements
Degree in Mechanical Engineering or Automotive Technology