Director Of Rooms

Hotel Chadstone Melbourne MGallery

Hamilton, , Australia
On-site
Guest service excellence
Strategic planning
Financial forecasting
Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues

Job Summary

  • Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.
  • Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities.
  • Oversee the selection, training and development of all Rooms Colleagues to ensure timely recruitment and career growth.

Matching Summary

Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.

Skills & Requirements

Must-have

  • guest service excellence
  • strategic planning
  • financial forecasting
  • revenue management
  • guest feedback assessment
  • team leadership

Nice-to-have

  • passionate about people
  • attentive to the world
  • solution-oriented work environment
  • connecting guests to place

Key Requirements

  • 4 years previous experience in luxury hotel
  • senior leadership level experience
  • University/College degree required
  • proven record to coordinate multiple departments
  • ability to build strong relationships
  • Computer literacy required

Work Rights

Not specified

Tailored Resume

Cover Letter