Customer Banking Specialist Relief - Success Hub (full Time)

Unloan

Fully onsite
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
Unloan is seeking a full-time Customer Banking Specialist Relief to join their Success branch hub, focusing on delivering exceptional customer service and facilitating banking solutions. The role requires the ability to engage with customers, assess their needs, and collaborate with colleagues to enhance the customer banking experience

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Unloan is seeking a full-time Customer Banking Specialist Relief to join their Success branch hub, focusing on delivering exceptional customer service and facilitating banking solutions. The role requires the ability to engage with customers, assess their needs, and collaborate with colleagues to enhance the customer banking experience.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • personal loan applications
  • credit card applications
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the center
  • work independently and refer
  • holistic customer solutions
  • community event participation

Key Requirements

  • Full time, 38 hours per week
  • Available to cover predetermined rosters

Work Rights

Not specified

Tailored Resume

Cover Letter